Effective Date: February 20, 2025
Welcome to Hay Day! These Terms and Conditions ("Terms") govern your access to and use of the game and related services (collectively, the "Service"). By downloading, installing, or using the game, you agree to comply with these Terms. If you do not agree, please do not use the Service.
1. Definitions
"Game" refers to Hay Day, including all in-game content, updates, and features.
"Company" refers to the developers and publishers of the Game.
"User," "You," or "Your" refers to any person who accesses or uses the Service.
"Account" refers to the personal profile created by a user to access the Game.
2. Eligibility
You must be at least 13 years old to play the Game. If you are under 18, you must have parental or legal guardian consent.
By using the Service, you confirm that you have the legal capacity to enter into these Terms.
3. Account Registration & Security
You may need to create an account to access certain features of the Game.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You may not share, sell, or transfer your account to others.
The Company reserves the right to suspend or terminate accounts that violate these Terms.
4. In-Game Purchases & Virtual Items
The Game offers virtual goods, in-game currency, and premium content for purchase.
All purchases are final and non-refundable, except as required by law.
Virtual items have no real-world value and cannot be exchanged for real money.
The Company reserves the right to modify or remove virtual items at any time.
5. Acceptable Use Policy
You agree NOT to:
Use cheats, hacks, bots, or other unauthorized tools to gain an unfair advantage.
Exploit bugs or glitches in the Game.
Harass, threaten, or engage in offensive behavior toward other players.
Impersonate another person or misrepresent your identity.
Violate any applicable laws or regulations.
Disrupt the gaming experience for others through spam, fraud, or malicious activities.
Violations of these rules may result in temporary suspension or permanent account ban.
6. Intellectual Property Rights
All game content, including graphics, characters, music, and trademarks, is the exclusive property of the Company.
You are granted a limited, non-transferable, and revocable license to use the Game for personal, non-commercial purposes.
You may not copy, modify, distribute, or create derivative works based on the Game without the Company’s written permission.
7. Updates & Changes to the Service
The Company may update, modify, or discontinue parts of the Game at any time without prior notice.
Some updates may require additional permissions or downloads.
The Company is not responsible for any data loss or interruptions caused by updates.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind.
The Company does not guarantee that the Game will be error-free, uninterrupted, or compatible with all devices.
Your use of the Game is at your own risk.
9. Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of the Game.
In no event shall the Company’s total liability exceed the amount you have spent in the Game over the past 6 months.
10. Termination & Suspension
The Company reserves the right to suspend or terminate your account if you violate these Terms.
You may terminate your account at any time by uninstalling the Game.
Upon termination, you lose access to all in-game purchases and progress.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of Australia.
Any disputes shall be resolved through binding arbitration, unless otherwise required by law.
12. Changes to These Terms
The Company may update these Terms periodically.
Continued use of the Game after updates constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions regarding these Terms, please contact us:
📍 Address: 45 Queen Street, Melbourne, VIC 3000, Australia
📧 Email: [email protected]
📞 Phone Number: +61 3 1804 3720
By accessing or using Hay Day, you acknowledge that you have read and understood these Terms and Conditions. Thank you for playing!
